Sign up = 10 credits to see your brand's visibility in ChatGPT and Gemini

    Terms and Conditions of Use

    SearchBrand.ai

    Last updated: July 2025

    0. Acceptance of Terms

    By accessing or using the SearchBrand platform (the "Platform"), operated by Growth SpA, Tax ID 77.824.037-8, with address at La Capitanía 80, office 108, Las Condes, Santiago, Chile (hereinafter, "SearchBrand", "we", "us"), you fully accept these Terms and Conditions (the "Terms") and our Privacy Policy.

    If you do not agree with these Terms, you must refrain from using the Platform.

    We may modify these Terms at any time. Modifications will take effect upon publication on the Platform. Continued use of the Platform constitutes acceptance of the current Terms.

    1. Definitions

    User: natural or legal person who accesses or uses the Platform.

    Services: analysis, monitoring, AEO, SEO, search engine and AI assistant visibility functionalities, and associated tools.

    Content: information, data, reports, metrics, analyses or results generated by the Platform.

    Credits: virtual consumption units used to execute certain functionalities or actions within the Platform, whose equivalence, value and form of consumption may vary according to the Service or contracted plan.

    Credits do not constitute money or credit balance.

    2. Legal Capacity

    You represent that you have the legal capacity to contract and that you meet the age of majority required by applicable law.

    3. Registration and Account

    To access certain Services you must create an account. You agree to provide truthful and up-to-date information and to maintain the confidentiality of your credentials.

    You are responsible for all activity conducted from your account. You must immediately notify us of any unauthorized use.

    4. Acceptable Use

    The User agrees not to:

    • Use the Platform for illegal or unauthorized purposes.
    • Infringe third-party rights.
    • Interfere with the operation, security or integrity of the Platform.
    • Attempt to circumvent technical, consumption or access limitations.

    We reserve the right to suspend or cancel accounts that breach these obligations.

    5. Services, Functionalities and Changes

    SearchBrand may modify, update, suspend or discontinue Services in whole or in part, including beta functionalities, at any time.

    Some modifications may involve changes to:

    • available functionalities,
    • usage logic,
    • credit consumption,
    • access requirements for certain actions.

    Material changes will be communicated with reasonable advance notice as indicated in clause 7.

    6. Credits and Functionality Consumption

    The Platform operates wholly or partially through a credit system.

    Each functionality or action requiring credit consumption will clearly indicate in advance:

    • the number of credits to be consumed,
    • the moment of consumption,
    • and express confirmation by the User.

    Credits:

    • a) do not constitute money or credit balance;
    • b) are not transferable or refundable, except where expressly required by law;
    • c) may be subject to expiration according to the contracted plan;
    • d) are consumed at the moment of executing the corresponding action.

    The User is responsible for reviewing credit consumption before confirming any action.

    7. Changes to Credit Consumption and Acceptance

    SearchBrand may modify the way credits are allocated, consumed or required for certain functionalities.

    Any material change affecting credit consumption or the economic logic of the Service will be previously communicated through one or more of the following means:

    • notices within the Platform,
    • email associated with the User's account,
    • clear indication on the button or action point before confirmation.

    Voluntary execution of the action after such notification constitutes express acceptance of the change.

    The User may choose not to use modified functionalities without penalty.

    8. Intellectual Property and Licenses

    The Platform, its software, design, trademarks and content are the exclusive property of Growth SpA or its licensors.

    The User is granted a limited, non-exclusive, non-transferable and revocable license to use the Platform in accordance with these Terms. No rights other than those expressly indicated are transferred.

    9. Privacy and Data

    Personal data processing is governed by our Privacy Policy, in accordance with Chilean Law No. 19.628 and, where applicable, the GDPR.

    We may use depersonalized and aggregated data for statistical, analytical, Service improvement and benchmarking purposes, without identifying the User.

    10. Third-Party Integrations

    The Platform may integrate with third-party services (for example, analytics providers, payments or external APIs).

    Where applicable, the use of such services will be governed by their own terms and policies. SearchBrand does not control and is not responsible for such external services.

    11. Plans, Pricing and Payments

    Current prices and plans are published on the website and may be modified with prior notice.

    Unless expressly indicated:

    • refunds are governed by our Refund Policy,
    • payments are processed through external providers.

    Payment Processor

    Payments are processed by a third-party payment provider acting as the Merchant of Record for all our orders. This provider handles payment processing, invoicing, customer service inquiries, and returns.

    For more details about refunds and returns, please see our Refund Policy.

    12. Cancellation and Termination

    The User may cancel their subscription at any time from their account or through support.

    SearchBrand may suspend or terminate access for breach of these Terms, abusive use or security risks.

    Upon termination of service:

    • access to the Platform will be revoked,
    • unused credits will be forfeited,
    • data will be retained for up to 6 months, unless prior deletion request or different legal requirement.

    13. Availability and Support

    The Platform is provided "as is" and "as available". We do not guarantee uninterrupted operation or absence of errors, although we will make reasonable efforts to maintain its continuity.

    14. Disclaimer of Warranties

    To the maximum extent permitted by law, SearchBrand disclaims all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

    15. Limitation of Liability

    SearchBrand's total liability is limited to the amount actually paid by the User during the 12 months prior to the event giving rise to the claim.

    We will not be liable for indirect, incidental, consequential damages or loss of data, revenue or opportunities.

    16. Indemnification

    The User agrees to indemnify and hold SearchBrand harmless against third-party claims arising from use of the Platform in violation of these Terms or the law.

    17. Notifications

    Notifications will be sent to the email address associated with the account and/or through notices within the Platform. They will be deemed received within 24 hours of sending or publication.

    18. Assignment

    The User may not assign these Terms without prior consent. SearchBrand may assign them in case of reorganization, merger or asset sale.

    19. Governing Law and Jurisdiction

    These Terms are governed by the laws of the Republic of Chile. Any dispute will be submitted to the ordinary courts of justice of Santiago, Chile.

    20. Contact

    Email: hi@searchbrand.ai

    Address: La Capitanía 80, office 108, Las Condes, Santiago, Chile